FAQ's

1. How do I know my order was shipped?

-Once your order has been placed, we will send you an email for your Order Summary. Once your order is shipped, you will also receive an email or sms containing your Tracking #.

2. How long can it be delivered?

-Standard Shipping (18-27Days)

-Priority Shipping (14-21Days)

3. Are the toys BPA free?

Yes! We always make sure to test it out personally ourselves to ensure that the toys we are suggesting are completely safe and not harmful to our fellow kids. :)

4. How can I track the order?

You can always track the tracking # we have provided through the 3rd party tracking website https://www.17track.net/en

5. How to contact you if I have questions?

We will be happy to receive your email at support@petitesurprise.com.au

6. Do you ship worldwide?

 Yes we do!